Last week in an article published in Wireless Week, it was reported that Sprint is giving away 3G femtocells to Sprint customers to have reception troubles inside buildings. There are a number of us who would like to know what it takes to qualify for one of those free femtocells (micro-sized cell sites that fit inside buildings to increase coverage). Are these being given to complaining homeowners, big-spenders...or Joe Sixpack?
Sprint has been helping customers with indoor coverage issues with both free and paid-for 2G femtocells for some time. The fact that they are actually giving away the new 3G version (as long as you remain a customer) even before you can buy one is quite a big deal. It tells me Sprint is doing all it can to make customers happy...or...trying to polish up their slightly-tarnished reputation by doing a little something in the hopes of getting a lot of credit.
I actually think it's more of the former and less of the latter since they don't harp much about it. Yes, we'd really like to think they really are trying to make being a Sprint customer a special experience.