The first wave of ex-Alltel customers who are being transferred to the new AT&T GSM network are now having their say. Even though they're not part of the initial transition, Alltel users in that hotbed of wireless concern, South Dakota, are starting to worry. Some customers have gone as far as contacting the state and federal utilities commissions who direct them back to AT&T.
When it was initially announced that certain Alltel customers will not be transferred to Verizon Wireless, a number of Alltel users either thought things might get better with AT&T, or at least change less, and they'll stay put. A few others abandoned ship and jumped to another carrier as soon as possible. Now parts of the former group is having 2nd thoughts. The Free phones AT&T is offering them are lacking. Can you imagine losing Bluetooth and Voice Dialing? There's also the change of coverage issue that is still looming. Admittedly, there's also a bunch of customers who just don't care...yet.
As we noted here, the free phones AT&T is offering aren't what former Alltel customers expected (did they think they'd get a free iPhone?) Now it looks like the Free phones being offered by Verizon are far more tantalizing. It's OK to rethink your strategy.