As part of our monthly housekeeping, I deleted one of our Cellular Secret Tips, the trick that if you can't get the wireless carrier you want at home, sign up at work where there is local coverage. With so much wireless consolidation, the notion seemed outdated. I just happened to ask a few of our wireless neighbors about the carrier they use and found that they liked the one they have at home and don't get at work.
In this case, it happened to be from Viaero Wireless, which is available in and beyond the suburbs of Denver. These users love Viaero, and their phones work just fine when they roam across other parts of the Metro area. Instead of listing this as a new "Tip", I want to reiterate here how smart it is for you to include these small, local wireless carriers among those considered for your next phone. Some of these carriers (including Viaero) will pay your Early Termination Fee to make the change. In most cases, the smaller carriers have superior customer service and are far more willing to 'bend' the rules to keep you happy.
Sadly, there aren't too many of these carriers located near larger population areas, however, make sure you don't overlook one near you. We list them among our Reviews. With Verizon and AT&T now appearing in new markets, you might be tempted to jump and join the big players and, in some cases, that's OK. But if you live in Dayton, remember Cincinnati Bell, or in Wichita Falls, Cellular One. Tip: they may be the best game in town.