Our specialty at the Mountain Wireless web site is reports and reviews of all the wireless carriers in the US, large and small. In some cases, carriers that sell out or give up are fairly clear about what they're doing. One network that has not been clear is ClearTalk. They built networks in several areas of the US and then sold off some of the pieces to other companies, most notably, Sprint. In this year's update we found ClearTalk no longer serves any markets in the eastern US which we had listed as in Tennessee and North Carolina.
Multiple calls have produced no updated information other than they still maintain networks in Texas, California and Arizona. Their web site states they also have local coverage in Colorado and New Mexico, but agents tell us there are "no local stores there," implying they no longer maintain a network there, either.
While this is a very small piece of the wireless pie, we feel it's an indication of how a company that doesn't, or can't, serve their customers well, can expect their business to deteriorate. We understand that some small carriers exist only until the owners find a buyer or that the electric bill runs higher than the money coming in. So, when parts of a network just disappear, we're concerned about the viability of the other parts. We hope ClearTalk's old properties went to a good home.