Wednesday, August 22, 2018

Net Neutrality or Kiss Your House Goodbye?

Verizon Wireless gets a thumbs down during the northern California wildfires. They denied a request to un-throttle firefighters' phones.  These firefighters had subscribed to an "Unlimited" plan. 

Verizon's Response: "Regardless of the plan emergency responders choose, we have a practice to remove data speed restrictions when contacted in emergency situations. We have done that many times, including for emergency personnel responding to these tragic fires. In this situation, we should have lifted the speed restriction when our customer reached out to us. This was a customer support mistake."

"Verizon Wireless' throttling of a fire department that uses its data services has been submitted as evidence in a lawsuit that seeks to reinstate federal net neutrality rules."

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